Shipping policy

Shipping Policy

Welcome to Byvoro
We are committed to delivering your orders quickly, safely, and efficiently across Canada and selected international locations.

Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

  • During high-demand periods, processing times may be slightly delayed.

Shipping Time

Estimated delivery times:

Canada

  • Standard Shipping: 5–12 Business Days

United States

  • Standard Shipping: 7–15 Business Days

International Shipping

  • Delivery time: 10–20 Business Days

Shipping times may vary depending on the destination, customs clearance, weather conditions, and courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on the customer’s location and selected shipping method.

  • We may offer Free Shipping promotions on selected products or orders.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • Tracking information may take 2–5 days to update after shipment.

Delayed or Lost Packages

If your package is delayed beyond the estimated timeframe, please contact our support team.
We will work with the shipping carrier to resolve the issue as quickly as possible.

We are not responsible for:

  • Incorrect shipping addresses provided by customers

  • Delays caused by customs

  • Courier-related delays beyond our control

Customs & Import Duties

For international orders, customs fees or import taxes may apply depending on your country’s regulations.
Customers are responsible for paying any applicable duties or taxes.

Incorrect Address

Please ensure your shipping address is accurate before placing your order.
If an incorrect address is provided, we may not be able to modify the shipment once it has been dispatched.

Damaged Items

If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Contact Us

For any shipping-related questions, contact us at:

📧 Email: support@byvoro.com
🌐 Website: Byvoro Official Store